Message from the Manager

The Back Page

How do we compare against the rest?

Every now and then we receive emails and letters from members suggesting that we show how competitive Phoenix Health Fund is when compared with the other health insurers in the industry. Because we at Phoenix Health Fund are confident that our products are highly competitive, take a look at the chart below.

The chart shows the cost of Phoenix Health Fund’s Family Top Cover product compared with our competitors’ Top Cover products (Prices are based on a two parent family with dependants, no excess, no hospital restrictions or exclusions and high ancillary package – NSW prices quoted per month including 30% government rebate – all information is sourced from www.privatehealth.gov.au.)

If you’re surprised by how competitive Phoenix Health Fund is, you shouldn’t be.

Phoenix Health Fund is different from the other funds listed in the comparison above. Unlike the other funds shown, Phoenix Health Fund is a Mutual not-for-profit health fund, meaning that we do not pay shareholders, we do not distribute excess surplus to owners and we do not pay company tax. Instead, surplus goes back into our products and services, allowing us to generate a better overall price for you as a member.

For more information, call our friendly team on Freecall 1800 028 817.

Optical and Dental Claims

Just a few reminders when making claims for optical and dental.

In order for us to process your optical claim without delay, please include your optical prescription with each claim.

For dental claims, please make sure your dental account includes tooth ID numbers. By checking this each time you go to the dentist, you can ensure that your dental claim will be processed without delay.

For more information, call our friendly team on Freecall 1800 028 817.

Suggestions?

Can you see ways in which we could be providing a better service? Send us your thoughts and recommendations to: suggestions@phoenixhealthfund.com.au.